Will Apple Watch begin as a monster success or total flop? Neither

Editorial: Will Apple Watch begin as a monster success or total flop? Neither

apple-iwatch-2015
…Time will tell…
As we begin 2015 â€" the year Apple has promised to release the Apple Watch it showed last September â€" there’s a somewhat comical debate underway in the media: how big of a success will the Watch actually be?
Although I’m not personally planning to buy an Apple Watch, three decades of using Apple products and over a decade of reviewing them have taught me that Apple now has only three types of launches: gigantic hits, hits, and near-hits. And those phrases are all relative.
Two of Apple’s “least popular” product families, the Apple TV and iPod, have sold in quantities most companies would kill for. These are devices that haven’t been meaningfully updated in several years, and many people have called the iPod “dead,” despite sales of 14 million units in the past year. Even as a semi-successful “hobby,” the Apple TV reached around 10 million customers in the last year, a larger group of users than the typical company can achieve in a whole lineup.
So it’s hard to call any modern Apple product a “flop,” but it’s also true that a few of its major releases â€" most notably the Apple TV â€" were particularly close to being misses in their first generations, requiring major price and/or feature changes before succeeding in the next generation. Where will the Apple Watch fit in Apple’s history? Today alone, we’ve seen predictions ranging from “2015 is the year of the Apple Watch” and “could change the way people live” to a somber prediction that it won’t be “the homerun product that iPod, iPhone, and iPad have been.” Similar opinions have been circulating for months.
After reading both dire and overenthusiastic predictions, as well as measuring demand several months out from the release, my belief is somewhere in the middle: the Apple Watch will do better in its first year than the first-generation Apple TV, falling somewhere between the first-generation iPhone (6.1 million units, below Apple’s target of 10 million) and the original iPad (14.8 million units, wildly surpassing most estimates). The iPhone is huge now, but it wasn’t a “gigantic hit” in its first year, while the iPad roared out of the gate and has stayed pretty strong since then. Below, I’ll explain why I think the Apple Watch will be somewhere in the middle.

Why The Apple Watch Will Succeed
It Looks Good Enough To Win Fans â€" Maybe Even New Ones. From what I’ve gathered â€" and judging from many of the new hires Apple has made to ensure its success â€" the Apple Watch’s fashion appeal is critical to winning a new base of customers. Wearables and fashion accessories need not appeal to everyone in order to be popular; there is no single hat, for instance, that every person would choose to wear. Creating a universally wow-inducing hat or watch is a lot harder than making a universally wow-inducing phone, which the original iPhone notably did.
Rather, a wearable needs to attract enough wearers to reach a critical mass, and convince them that they won’t look ridiculous in public. That’s the bar the Apple Watch has certainly hurdled. Between the basic aluminum version, the fancier stainless versions, and the luxe gold versions, Apple has created enough options to appeal to several different groups â€" primarily athletes, wealthy men, and wealthy women â€" with the sizes and materials necessary to win critical masses in each. You don’t need to like every version of the Apple Watch, just one, and if you’re willing to pay for it, Apple makes a sale. By going after the readers of Vogue and reaching out to customers at Parisian fashion boutiques, Apple isn’t limiting itself to the people who typically fill Apple Stores, and has certainly won some of them over.
It Adds Conveniences To Your Wrist. The second biggest selling point of the Apple Watch is what it will actually do. No one would dispute that Apple could easily sell millions of $99 Jony Ive-designed watches that did little more than tell the time and play music. But to justify a $349 starting price, the Watch needs to do more. Fans of the Apple Watch point to a handful of conveniences the device will add to the iPhone it connects to: “logging” (biometric data), “controlling” (other devices), “authenticating” (payments and other devices), “alerting” (with alarms) and “communicating” (via messages and voice), each providing simple, wrist-based access to functions previously stored less conveniently in a pocket.
Are these features compelling? That’s far more a matter of personal preference than the naysayers would have you believe. Just remember, Apple doesn’t need to win anywhere close of a majority of the entire watch market’s customers in order for the Apple Watch to be a “success.” And developers are seemingly beyond excited to start releasing new apps that expand its already-announced capabilities.
Millions Of People Will Certainly Buy It, No Matter What. The Apple Watch can’t “fail” in an absolute sense of that word because of Apple’s large, loyal user base. History has repeatedly demonstrated that even if Apple only launches a product in a handful of countries, it can count on somewhere between 1 and 2 million people to purchase any major, properly-marketed new product on the first day of availability without having used it â€" and quite possibly to wait in line for it overnight. Moreover, its products tend to be more successful with every passing generation, as it continually improves features, designs, and pricing to hit the right mixes to win new customers.
When the original Apple TV launched eight years ago, at a not-quite-right $299 price point and with some serious first-generation problems, Apple was able to sell around a million units in the first year. That was at the height of the iPod’s popularity and at a point when iTunes video downloading was relatively new. Since then, the iPhone and iPad have eclipsed the iPod in popularity, creating an even bigger base of potential Apple Watch customers. A survey claims that 5% of iPhone users are either “very” or “extremely” likely to buy the Watch; even half of that would still be in the double-digit millions. (Over 500 million iPhones have been sold, but the exact number of current users is unclear.) Depending on the demand it forecasts in the first few countries, Apple can quickly expand the launch or tweak pricing to sell whatever it decides to make.
Why The Apple Watch Won’t Be A Gigantic Hit (At First)
Having made the case for the Apple Watch above, I note again that I’m personally not interested in owning one â€" yet. I’ve purchased every iPod, Apple TV, iPhone, and iPad ever made except for the iPad mini 3, and am on record as supporting both the iPhone and the iPad before either one was formally announced. But the Apple Watch just doesn’t do it for me. I’d describe myself as waiting for a more compelling second- or third-generation model.
I’ve been following the wearables market closely for years, read all of Apple’s marketing materials, and really loved the Watch’s first video trailer. I’ve re-watched the trailer just to listen to the music, and would buy the song if I could. It’s a cool piece of marketing that elegantly introduces an exciting new product. The problem is that the product doesn’t yet fit a need that I have, at least in a way that suits my tastes. And many surveys have suggested that I’m part of a relatively large majority, so I’m far from the only person who feels that way.
Battery Life Will Be A Dealbreaker For Many People. For me, the single biggest problem is Apple Watch’s battery life. Apple has said that the Watch will need to be charged every night, and that’s just not something I want to worry about for something I rely upon to keep time. I don’t want to think about whether my watch battery will be dead when I step off a plane, or whether it will stop working if I’m out late at night, or whether there will be an issue using it in the morning if I fall asleep with my watch on my wrist. If the Watch could run for a week between charges, I could live with it. One day of run time is just a non-starter for me.
There’s No Killer Feature (Yet). Next up is the core functionality. I understand what the Apple Watch can do, but none of the features are either independently or collectively compelling enough to justify an expensive purchase. Biometric tracking, light communication, controlling other devices â€" I really don’t know that I need something other than my iPhone to do these things. Some of them will be so limited using the Watch that I’d be better off just using the iPhone, anyway. If there’s a killer app for the Apple Watch, it has yet to be announced.
Most People Appear Disinterested (For Now). And if you believe the surveys, most other people don’t think they need these features, either. An entire generation of teenagers and twenty-somethings have grown up without wearing watches; their parents have spent decades viewing watches mostly as fashion or simple functional accessories. Tim Cook acknowledged this at an AllThingsD conference: “none of them are going to convince a kid that hasn’t worn glasses or a band to wear one. … There are a lot of problems to solve in this space.” Competing smartwatches â€" even more attractive ones released late last year for $100 less than the Apple Watch â€" haven’t really caught on with mainstream users. It’s going to take time and effort to reverse these trends.
The Hardware/Software Are Close, But Not Quite Right. I’m also not totally thrilled about the look of the first-generation software or hardware, which is really important for something I’d wear all day. While I love a couple of the bands Apple chose â€" the Milanese and Link options â€" the actual watch looks a little too large and not quite the right shape for my wrist; I found the sixth-generation iPod nano too big to wear every day as a watch, and the Apple Watch is in the same ballpark.
On more picky notes, the new San Francisco font is too Android-like for my taste, and unlike other of the Watch’s displays, apparently non-customizable. Kinks in implementation also need to be worked out: for instance, early reports suggest that you’ll need to enter a PIN code to re-activate Apple Pay on the Watch every time you take it off your wrist. There are a lot of little things like this that need extra polish, and my guess is that Apple is not going to change them for a while.
We Still Don’t Know All The Prices, And They Won’t Be Cheap. This one’s simple: the Apple Watch “starts at $349,” but no one knows yet how much the stainless steel and gold versions will cost. They could be merely “too high,” as the plastic-banded entry-level model is, or “completely laughable,” which is more of a risk for the gold version â€" enough that people are already contemplating whether they’ll need to be melted down, resold, or traded in to Apple when the second-generation Apple Watch comes out. The fact that people are already discussing disposal prospects for a product they don’t yet own isn’t a great sign.
So Where Does That Leave Us?
Apple was under a lot of pressure to announce a new product category in 2014, and the Apple Watch’s early announcement demonstrated that the company’s designers and engineers had indeed been working hard on something new. Enough people responded positively to the announcement that Apple won’t have trouble selling a million or two units at launch, but it’s unclear whether it will have an iPhone-like first year â€" falling short of initial targets even with a price drop â€" or do stronger numbers just because the Apple user base is so much larger and more global now. My personal feeling is that there were more compelling day one uses and fewer functional roadblocks for the iPhone and the iPad, but a lot could change before the Apple Watch is released.
I’m going to be glad to sit this particular launch out. But I’ll definitely be interested in the second- or third-generation model if the battery life and pricing improve. What about you?
You can already pre-order an Apple Watch stand/charger and it is actually really nice
You can already pre-order an Apple Watch stand/charger and it is actually really nice
Russian newspaper claims Apple has applied for ‘iWatch’ trademark in the country
Russian newspaper claims Apple has applied for ‘iWatch’ trademark in the country
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  1. Taste_of_Apple says: Some good thoughts here. I agree with some of these points. As 2015 is the first year that we will have the Apple Watch on sale, we will see how well it does and how useful it actually is. Most important to remember is that, like iPhone, it’s not going to necessarily be crazy big â€" slow, but steady â€" I believe it will do solid this year, but the future is far brighter for Apple Watch if Apple really sells its purpose the right way. Future generation versions will likely fix some of the first generation short comings.
    Liked by 2 people
  2. mobileseeks says: If Apple was smart, they’d offer the higher end purchasers an upgrade. That way if you spend $4000??? for a watch you wont feel like a chump in a year.
    I will probably get one of the $350 models given that I have a Fitbit and am looking to upgrade to something better, but I don’t think that there will be huge demand like there were for the early iPhones.
    Liked by 1 person
    • PMZanetti says: Early iPhones? Apple had a goal of selling 10 million by the end of the first year. They will sell 10 million AppleWatch on launch weekend.
      Like
    • Ryan Pesso says: If apple was smart??? Just stop talking. They have more cash then any other company. They didn’t do that being stupid… Stupid.
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  3. PMZanetti says: The AppleWatch is actually WAY better than I thought it would be. I thought the real product would fall short of my expectations and it actually far exceeds them.
    Can’t wait for it.
    Liked by 3 people
    • daffidj (@DavidSmol) says: out of curiosity, what do you mean exactly? Because I didn’t have that feeling at all..
      Liked by 1 person
  4. chrisl84 says: It will all come down to the refresh/upgrade cycles. People wont buy a “smart watch” that you have to upgrade every 1 to 2 years. A watch is supposed to keep time but be timeless. If early adopters see that in October the Apple Watch 2 comes out with better everything and precedence is set that these devices only “last” a year, its doomed.
    Liked by 2 people
  5. Taste_of_Apple says: It is definitely more than I expected from a first generation product. Feels like a 2nd or 3rd generation product. However, I am super curious to see how they handle upgrades come each successive generation. They are positioning it as a watch, but normal watches can last a lifetime, if they are taken care of and can be passed down from generation to generation. The Apple Watch is not exactly in the same boat. The lower end one is not that bad if someone upgrades every other year as with the phones â€" but imagine putting down thousands for something that gets outdated 12 months later? It will be interesting to see how Apple plans this out.
    Liked by 2 people
  6. Toro Volt (@torovolt) says: Excellent comments, agree with most of them.
    My impression is that the AWatch was designed for a Hardware that is not here yet. Is sort of an overkill, over engineered product for a first version. Excellent marketing material though. The luxury models are a flat out mistake, unless it was created mostly for marketing purposes to make the entry model look like a bargain.
    It seems that Apple’s Minimalistic Philosophy is just skin deep fluff. I’d have liked to see a simpler, humbler option with no biometric monitoring but highly functional monochrome Always On ePaper Display selling for $99 just like the Pebble which provides a workable option for more pragmatic people.
    Also in day to day usage, real hard Buttons, again like the Pebble, provides a much better interface than the hyped Crown. Is difficult and tedious to turn that thing from my experience with other watches that I’ve used.
    Another personal concern on all these wearables not just the AWatch. Is the fact that I’m attaching a radio frequency generator (Bluetooth+WiFi) so close to my body for most of the day, every day.
    It will be fun to see how AWatch does in the Market once it is released.
    Accounting for everything that has happened after Steve Jobs stepped down I see Apple like just another Tech company. The people and circumstances that brought us the iPhone are gone, were fired, retired or are too busy enjoying their fortunes.
    The Smartwatch Hit product that gets it right won’t come from Apple.
    Watch Pebble at CES 2015…
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    • lagax says: Hey I’m sorry and this has nothing to do with you, but the pebble isn’t a ‘smart’ watch. Smart means something else by definition. The pebble looks like shit, and has a black white display. If Apple would have showed off with a black white display their stock would’ve gone -50% or something. Every analyst would have said ‘they clearly have no taste, everybody was right, there’s no Apple after Steve Jobs’ and they would’ve been right (if Apple did that). But they have taste. God damn they have Jony Ive and he’s a genius. The Hit SmartWatch product will come from Apple, if it comes. No other company get’s the people to buy things and to think they need something that much. Still, it’s not a great device, sure it’s not. But it’s better than everything else. And isn’t that all Apple was about since the beginning? Being better than anyone else (by as much as possible)?
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      • Inaba-kun (@Inaba_kun) says: Why does a watch need a colour display? You’re not going to be watching movies on the thing, or at least I hope not.
        All it has to do is tell the time, in which case, why not just use dials and not have to worry about charging for multiple months…
        Liked by 1 person
  7. lagax says: The Apple Watch is actually something I thought could be something ‘new’. I’m 16 years old and I already think there won’t be anything in technology in my whole life that surprises me. The Watch is a touchscreen device. No matter what apple sais about that ‘digital crown’ or ‘force touch’. It’s a smartphone strapped to your wrist. Sure, the UI is different, but there’s just no innovation in this thing. The digital crown and force touch, combined with the taptic feedback without noise makes it far better than any other SmartWatch. Still, it’s not good or in any way something spectacular. It’s just a refinement. And I don’t see that changing, no matter what Apple does.
    Seems like a lot of people actually think apple will show of something like a ‘killer feature’ for the Apple watch. I don’t think so. I think they don’t know what it’s good for theirselves. At the event, Tim Cook was clearly copying Jobs. But I don’t think that only was for a presentational reason, but because he didn’t know how to present a whole new category to the world.
    He’s a great CEO, but defenetely not ment to be on stage. I always liked Federighi and Forstall there.
    Anyway, back to the Watch: This device won’t fail because it does almost everything that phones do. And isn’t that everything we want from smartwatches? To be fast-access devices for our phones to look onto when a message comes in during a meeting? And don’t people want phones of all sizes and shapes? I think it’s not an extraordinary device, but one that will defenetely sell good.
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    • Rick Santiago (@ricksantiago) says: I agree with you when you say that you don’t think Apple is going to show off a “killer feature” for Apple Watch. What they are going to show of is how Apple Watch interacts with iPhone apps.
      The thing that people are getting wrong when they consider Apple Watch is the same thing everyone got wrong when iPad was first announced. They said it was a big iPod Touch, why would anyone need that? Well, just like the iPhone before it, it wasn’t the iPad itself that changed people’s opinionsâ€"it is all about the apps.
      Apple Watch isn’t going to succeed because it’s an Apple product, or because it connects to an iPhone. It’s going to succeed because of HOW it connects to an iPhone, and how that connection to and interaction with various apps can be used to improve certain aspects of our daily lives. That is where the innovation will come in, and you can bet that every other “smartwatch” will quickly begin to resemble the Apple Watch in terms of functionality, just like smartphones did after iPhone and tablets did after iPad.
      I agree that Tim Cook isn’t the best presenter, but he’s been consistently improving. I don’t think that he copies Steve Jobs’ presenting style at all, I think he has a different method entirely. Obviously, Steve Jobs was an amazing orator and you could really see and feel his passion when he was on stageâ€"that is a quality that I believe usually comes naturally or must really be worked on in order to achieve. However, I like Tim Cook as the face of the company, he’s doing an amazing job as CEO and I like the way he carries himself in interviews. I see his passion for the company and it’s products, it just comes through in a different way than it did for Jobs.
      Like
  8. SkateDozens (@SkateDozens) says: I wonder how big of a hit the iPhones battery will take when the Watch is connected?
    Like
  9. krikaoli says: Great article. The Apple Watch unfortunately will not have the same success of the iPad and iPhone, that’s a fact. A watch that the battery lasts only one day is not a watch, it is a burden. No doubt it is a great product, but the battery life will void the grandeur of the product. I really wanted to buy the Apple Watch, perhaps the following model with more energy juice. PS: One more thing, a hardcore user, after a year of use, will have his Apple Watch lasting half a day â€" that is really ridiculous for a wearable.
    Liked by 2 people
  10. Dan (@danmdan) says: Indeed a less-than-24-hours battery especially gives travelling users problems; while my Pebble Steel battery charge lasts from 5 to 7 days ! And the possible cost for a watch with a 2 year life is also a problem.
    Like
  11. Inaba-kun (@Inaba_kun) says: It looks to me to be a solution to a problem that does not exist. If you really need to have a clock strapped to your wrist and are too lazy to check the time on your phone, then watches of every shape and size imaginable have been available for several ifetimes.
    The Apple Watch is also very obviously a first gen product. Battery life sounds utterly miserable (a watch of all things should last for MONTHS on a battery), and it’s also very fat and bulky looking. To my eyes it’s not even attractive as a piece of fashion, as any other high end watch would be.
    Apple should be focussing more on TV. That’s an area desperate for innovation and one in which people are more interested and invested than ever.
    Liked by 1 person
    • J.latham says: Couldn’t agree more. The Apple TV is a much better product and has a much larger market then the watch ever will. Personally, even the iPod has a larger market available to it. Both of those products still have a customer base that is unexplored and can bring NEW customers to the Ecosystem. This has always been the most important part about new Apple device in my mind. The Apple Watch is only for people who already own an iPhone and like watches/jewelry. I have a feeling it’ll be a hit with older consumers but the 25 age groups will leave it alone.
      Like
    • houstonche says: Agreed as well. I’m sure it will do well, but I won’t jump on board, especially first gen. It’s too bulky, not enought battery life, and not something I need.
      Like
    • rettun1 says: You’re right it IS very obviously a first gen product… Because it’s the first one they made. Ipod, iPhone, and ipad all had “major” flaws at their inception, but it was always the years that followed that turned them into big hitters. Watch will be no different.
      Also, expecting a smartwatch to have months of battery? You’ve got your hopes to high to expect something like that now, or even within the next decade.
      Like
  12. capdorf says: My $150 Watch has a battery that lasts a couple of years. The dial is easy to read, it tells the time. It’s not too big and, I can fix the band loosely on my wrist, as I need to, without it effecting functionality. Everything else I need is on my iPhone 4s. So what purpose would this device have for me?
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    • rettun1 says: I think you already have your answer
      Like
  13. ssanook says: Well written, I agree with most everything in the article. One element not discussed is the “Asian Influence”. I think most of us understand that the early adopters of this type of technology begin in Asia and spread from there to other parts of the world. I look to Japan, China and other Asian countries to lead the sales of Apple wearables bringing this form and fashion into the mainstream.
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  14. Hayden Sauters (@Sklenny1) says: One correction: The Stainless Steel Watch is the base model at $349.
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    • rettun1 says: I’m not so sure. I think polished stainless steel and sapphire glass will be more expensive than anodized aluminum and ion strengthen glass.
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    • Jonny says: Yeah I don’t think they (Apple) ever specified which would be the cheapest version but based on materials (aluminum vs stainless steel, glass vs saphire, rubber band vs leather/steel) it’s reasonable to assume that the sport edition will be the cheapest model.
      Like
  15. charismatron says: Thanks to the author of the article for mentioning a problem with the font. It’s one of the first things I noticed (welcome to the font geek club, I guess) and was not in board for. It’s appearance cheapens the overall look of the watch.
    While the AppleWatch may have great functionality, that is one butt-ugly font. Glad to know I’m not the only one that feels this way.
    Like
  16. Sebastian Acosta Canessa says: Add and will you get apple watch poll :) plz
    I’m sure getting one! I loved my polar loop :) just sold it for the apple watch.
    Like
  17. TechPeeve (@TechPeeve) says: I am not getting one, so count it as a flop
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  18. Yacob (@eggsandjakey) says: I’m getting one no matter what, i’ve been saving $500 for three years for this
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  19. Chris Denny (@dennyc69) says: I have to point out that writing an article about a device no one owns, except for a select few, and speculating about why you would or would not own it because of reasons that you can only guess about is just silly. Buy the watch and then make an informed opinion about the product.
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    • Torrey Huerta says: Sorry friend, but this isn’t a silly article. Whether people like it or not, the Apple Watch will be a huge talking point this year â€" everyone will share their opinions. Apple has become a behemoth for consumers and for investors. Apple Watch will be extremely relevant…until it’s released. After that, you’ll see a whole new set of articles reviewing it. You might want to consider hibernation. :) Personally, I don’t plan on buying one. I don’t want a smartphone on my wrist.
      Like
  20. Anthony Thompson (@aettex) says: Although I will be ordering one of these on launch, I agree with every other point you made. This does feel like the first iPhone. The first and second iPhones lacked so much. Remember life before the App Store? How about only one camera? This first generation watch surely will feel the same two years from now or sooner.
    The one day battery issue I could live with if it quick charges. If I can fully charge it while taking a shower or some other routine activity then no problem. If it requires more than two hours then that will be painful.
    The big deal for me? Lack of camera. Seriously, I’ve waited all my life for the Dick Tracy wrist video phone. I imagine this will be second or most likely third generation. A hot spot connection to the iPhone in my pocket and solid wearable FaceTime would be amazing.
    I’ve bought a slip case wallet for my iPhone. I’m thinking I will not physically use it as much while I wear the watch. The less I am pulling the phone out when about town the less likely I am to break it. This all sounds like a plus for me as I’ve broken nearly every generation of iPhone and several iPads.
    Time will tell.
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